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SMS Privacy and Data Protection Policy

 

Overview

 

This SMS Privacy and Data Protection Policy outlines BME Cloud's commitment to safeguarding personal data collected through our SMS communications. It serves to assure compliance with global data protection laws such as the GDPR, CCPA, and other applicable regulations, specifically addressing the unique aspects of data handling within SMS services.

​Purpose​

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The purpose of this policy is to establish clear protocols for managing personal data obtained through SMS activities, ensuring that BME Cloud adheres to legal standards and protects privacy effectively. This policy covers all SMS-based interactions that involve the collection, storage, and processing of personal data.​

Policy Overview

Data Collection via SMS​

Types of data collected:

  • This includes mobile phone numbers, text message content, and, depending on the context, may include other personal identifiers.

Consent:

  • Prior explicit consent will be obtained before collecting data via SMS, detailing what data is collected and how it will be used.

Data Use and Protection​

Usage:

  • Personal data collected via SMS will only be used for the purposes stated at the time of collection such as promotions, alerts, and customer service communications.

Protection measures:

  • Strong security measures, including encryption and secure data storage, are implemented to protect data from unauthorized access or breaches.

User Rights​

Data subjects have the right to:

  • Access, correct, and request the deletion of their personal data.

  • Withdraw consent at any time by opting out of SMS communications.

  • Lodge a complaint with a data protection authority if they believe their data is not being handled appropriately.

Compliance and Monitoring

BME Cloud will regularly review and update this policy to comply with new regulations and ensure the highest level of data protection. Compliance with this policy will be monitored and enforced by the appointed Data Protection Officer (DPO).

Incident Response

In the event of a data breach, BME Cloud will promptly notify affected individuals and relevant authorities, providing details of the breach and any actions taken to address it.​

Contact Information​

For any inquiries or concerns about our SMS Privacy and Data Protection Policy, please contact our Data Protection Officer at 616-229-6500.

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